Privacy Policy

Who we are

RSS Fashion (“we”, “us”) operates this online store. This Privacy Policy explains what personal data we collect when you browse, order, contact support, or subscribe, and how we use it.

Information we collect

• Identity & contact: name, phone number, email, delivery address
• Order data: products purchased, amounts, payment status, courier updates
• Account or session data if you sign in or save preferences
• Support messages you send via form, email, WhatsApp, or social channels
• Technical data: device/browser type, approximate location, pages visited, and cookies/pixels needed for analytics and ads (where enabled)
• Newsletter email if you subscribe

How we use your information

• Process, pack, deliver, and track orders
• Confirm COD/prepaid payments and prevent fraud or abuse
• Provide customer support and resolve disputes
• Send order updates and, with your consent or as allowed by law, marketing messages you can opt out of
• Improve the website, product assortment, and delivery experience
• Comply with legal, tax, and courier partner requirements in Bangladesh

Sharing with third parties

We do not sell your personal data. We share only what is necessary with trusted processors such as payment gateways, courier partners, SMS/email providers, hosting, analytics, and advertising platforms configured for this store.

These partners must use the data to perform services for us or as required by law.

Cookies & similar technologies

We use essential cookies for cart and checkout. Where marketing tools (for example Meta Pixel or Google tags) are enabled in store settings, they may collect usage data to measure campaigns. You can control cookies through your browser settings; blocking some cookies may affect site features.

Data retention & security

We keep order and customer records as long as needed for fulfilment, accounting, dispute resolution, and legal obligations. We apply reasonable technical and organisational measures to protect data, but no online transmission is 100% secure.

Your choices

• Request access to or correction of your personal data
• Ask us to update your delivery phone or address for open orders
• Unsubscribe from marketing emails/SMS using the link or by contacting us
• Request deletion where we are not required to retain the data by law or for legitimate business needs

Children

Our store is intended for adults capable of entering a purchase agreement. We do not knowingly collect personal data from children.

Contact

For privacy questions, email [email protected]. Our business address is Dhaka, Bangladesh.